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  • Customer Service Executive

  • SEO Consultant

  • PPC Specialist

Customer Service Executive

We are searching for Customer Service Executive to handle a group of agents who will provide exceptional customer care and after-sales assistance. You will develop treatments and policies and supervise the client service offered by the group. The Customer Service Executive will be accountable for the choice of personnel in the working procedure and make sure that a standardized level of service is preserved for all clients.

To be effective as an Customer Service Executive, you need to show exceptional social and interaction abilities in addition to an expert look. When mentoring the agents in your group and moderating with clients, these abilities will show vital. An impressive Customer Service Executive ought to have a tested performance history of effective customer support and management abilities.

Customer Service Executive Responsibilities:

  • Supervising the client service procedure.
  • Solving consumer grievances gave your attention.
  • Developing treatments and policies.
  • Preparation the training and standardization of service shipment.
  • Picking and employing brand-new personnel.
  • Keeping track of the work of private agents and of the group.
  • Performing quality control studies with consumers and supplying feedback to the personnel.
  • Having exceptional item understanding to improve consumer assistance.
  • Keeping an enjoyable workplace for your group.

Customer Service Executive Requirements:

  • Diploma or a bachelor's degree in administration or associated field.
  • A minimum of 1 year experience.
  • Exceptional social and written and oral interaction abilities.
  • Capability to lead a group.
  • Understanding of CRM systems.
  • Computer system abilities.
  • Understanding of mediation and dispute resolution methods is more effective.

Why Dynamic Marketing?

Dynamic Marketing is a digital marketing agency and an SEO consultancy firm that offers a variety of digital marketing services, specialising in SEO services like Search Engine Optimization (SEO), paid advertising media and SEO training courses.

We regret that only shorlisted candidates will be contacted.

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